Privacy Policy of AITERA SRL

AITERA SRL operational headquarters at Piazza Aldo Moro 10 - 35129 Padua (PD), as the data controller, recognizes the importance of protecting personal data and is committed to processing it in accordance with EU Regulation 2016/679 (GDPR) and applicable national legislation.
1. Data collected
AITERA SRL collects and processes the following personal data:
Identifying data (name, surname, email, phone number) provided by the user when filling out forms or sending communications.
Navigation data: information automatically collected by the site during use, such as IP addresses, browser type, operating system, and other technical details useful for site management.

2. Purpose of the processing
Personal data is processed for the following purposes:
Responding to information requests, quotes, or support submitted via the website.
Providing the services requested by the user.
Complying with legal or regulatory obligations.
Improving website navigation and functionality.

3. Legal basis for the processing
The legal basis for processing is the execution of a contract or pre-contractual measures at the request of the data subject, the explicit consent of the data subject (for sending promotional communications), or the fulfillment of legal obligations.

4. Methods of processing
Personal data is processed using manual and IT tools with logic strictly related to the purposes indicated and in a manner that ensures the security and confidentiality of the data. AITERA SRL adopts appropriate technical and organizational measures to prevent data loss, unlawful or incorrect use, and unauthorized access.

5. Data communication and dissemination
Personal data may be communicated to:
Employees and collaborators of AITERA SRL, in their capacity as persons in charge of and/or internal data processors.
Third-party companies or other entities (such as technical service providers, hosting providers, communication companies) that perform outsourcing activities on behalf of AITERA SRL.
Data will not be disclosed or transferred outside the European Union without specific consent or when required by contract execution.

6. Data retention period
The personal data collected will be retained for as long as necessary to achieve the purposes for which it was collected or to comply with legal obligations. After that, the data will be deleted or anonymized.

7. Data subjects' rights
Users have the right to:
Access their personal data.
Request the rectification or deletion of their data.
Object to or request the limitation of data processing.
Request data portability.
To exercise these rights, you can send a written request to AITERA SRL at the email address consulting@aitera.it or via certified email at aitera@pec.it.

8. Changes to this privacy policy
AITERA SRL reserves the right to modify this privacy policy. Any changes will be published on this page. We encourage you to periodically review this policy to stay updated.

9. Contact information
For any questions or clarifications regarding the processing of personal data, you can contact AITERA SRL at the following contact details:
Email: consulting@aitera.it
Phone: +39 02 8717 7238
PEC: aitera@pec.it